First let me say their customer service is great. They’re quick to pickup, fluent in American, and ready to help.

The problem is, I have to call them any time I do anything. I build websites for a living and in my 5+ years of doing this, I’ve become accustomed to the control panel setups of many hosts, often times Plesk, but sometimes not. GoDaddy.com’s control panel is like nothing I’ve ever seen. It’s clearly custom designed, and poorly at that. It’s disjointed, cluttered beyond belief, and I generally can’t find what it is I need to do. In the rare occasions I’ve managed to locate where in the several popping windows it is I need to do something, it never works. When I call customer service I always need to go back to the previous account owner or my admin contact to fix the issue in their account.

Example: If you transfer a domain from one GoDaddy account to another, once it’s accepted and it shows up in my account, but I can’t assign hosting to it until the other party ALSO releases it from their hosting plan…. WHAT!!!? Why doesn’t this all happen at once!!!?? It works like that EVERYWHERE else.

Other main differentiators:

• Dedicated IP address for development: it costs extra AND takes 7 days to work! — That’s free most other places.
• IMAP mail servers with your email hosting: it costs extra. — That’s also includes most other places.

Obviously I’m frustrated now. But this has just reignited the flame from my first experience with them. Please consider using a better host, here are a few:

1. 1and1.com – Great plans, pretty inexpensive, get 5 domains, mySQL DB, IMAP email and more all included in their lowest price (~$5.99 per month)
2. mediatemple.com – Amazing host, high volume capable, grid server offering, mySQL DB, IMAP email, and much more free, Plesk control panel (~$25/month)